Returns Changes and Add-Ons To Orders Claims

Returns

If for any reason you are not satisfied with your merchandise, please call within five (5) days of receipt for a return authorization. A 20% restocking charge on the value of the goods returned will be applied to any credit or refund. Sorry, we cannot accept returns or exchanges on close-out, sale items or samples. All garments must be inspected before printing. There will be no returns on printed or washed garments. Refused or unclaimed shipments will be subject to a 20% restocking charge or $25.00, (which ever is greater), plus shipping charges.





-------------------------------------------------------------------------------- Changes and Add-Ons To Orders

In our commitment to providing our customers with high quality service, orders are immediately processed and loaded onto trucks for shipping. Unfortunately, no order changes or add-ons can be made once the order is entered. Please be sure your orders are finalized when they are placed.





-------------------------------------------------------------------------------- Claims

Claims for shortages, damaged or incorrect merchandise, must be made within five (5) days from receipt of goods. NOTE: It is YOUR responsibility to verify accuracy by style, color & size prior to embellishment or alteration. MSC Distributors will not accept any claims once goods have been altered in any way.